Where Do I
Report a Scam?
Short answer: money already transferred → call 997 immediately. For everything else, use the agency directory below.
Money already transferred?
Act within the first 24 hours. Call the National Scam Response Centre (NSRC) to try to freeze the funds before they are moved out.
Which agency for my case?
PDRM — CCID
All fraud crimes: investment, love scams, mule accounts, e-commerce fraud. Lodge a police report at any station or follow up via CCID.
BNM — TELELINK
Unlicensed financial schemes, illegal moneylenders (ah long), banking and e-wallet issues. Also to verify whether an institution is licensed by BNM.
SC — Complaints
Unlicensed investment schemes, clones of licensed firms, securities-type share/crypto fraud. Check the Investor Alert List and licences here.
MCMC
Scam SMS, fraudulent calls, scam websites and social-media ads. Report for number/site blocking action.
Step by step after being scammed
- Call 997 immediatelyIf money has been transferred — the NSRC works with banks to try to freeze the funds. Time is critical.
- Call your bankAsk them to freeze the transaction and account. Note the complaint reference number.
- Keep all evidenceScreenshot conversations, transfer receipts, account numbers, ads and profiles. Delete nothing.
- Lodge a police report within 24 hoursAt any police station. Bring your evidence and the recipient account details.
- Report to the relevant regulatorBNM for financial schemes, SC for investments, MCMC for SMS/websites.